WBS DICTIONARY
http://www.jlab.org/div_dept/directorate/proj_mgmt/manual/200organization.pdf
WBS
http://www.hyperthot.com/pm_wbs.htm
PARETO
http://www.isixsigma.com/library/content/c010527a.asp
PROJECT CHARTER
http://www.method123.com/terms-of-reference.php
http://www.dir.state.tx.us/pubs/framework/gate1/projectcharter/template.doc
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